Need Help?

Please reach out to our accounts receivable team. 

Accounts Receivable

Invoices can be accessed via IM Online.

Simply log into our web site and click on:

Tools > Invoice List > Pick your Invoice > Press Request PDF > Enter Your Email Address

Invoice will be emailed to you in a few minutes.

Credit Controllers

Please outline the price descrepancy and include a copy of your original purchase order and quote the Ingram Micro invoice number.

Credit Controllers

All credit card payment are processed over the telephone, please contact your account manager or contact the team. 

Commercial
Retail

Please email a copy of the remittance to our banking team. 

Please email the new accounts team. Details below.

Please contact our accounts team. 

Accounts

02 9381 6000 Option 3

Please email your required changes. 

Please contact our account maintenance team. 

Please contact our financial accounts team. 

Financial Accounts

To reset your password, simply go to the relevant login page you wish to access and click on Forgot Password and follow the prompts.

Thank you for your honesty, please reach out to your account manager or our post sales teams who will arrange to collect the item.

Order status can be tracked via IM Online.

Simply click Orders > Find your order > Click into your order > Click on Tracking Numbers tab > Click on Carrier Link

Please email our post sales team. 

Please email our team at quoting your Purchase Order Number or Ingram Micro Invoice Number.

Order status can be tracked via IMOnline, simply click

Orders > Find your order > Click into your order > Click on Tracking Numbers tab > Click on Carrier Link

Please reach out to our post sales team. 

Please reach out to our post sales team, we will require a detailed faulty description, serial number of unit, date of purchase to help you with your return.

Please call your account manager or reach out to our sales team.

All orders can be reviewed via IM Online, simply click

Tools > Back Order Report

All orders can be reviewed via IM Online, simply click

Tools > Back Order Report

Please contact your account manager or contact the team. 

Please contact your account manager or contact the team.

Please contact your account manager or contact the team. 

Order status can be tracked via IM Online, simply click

Orders > Find your order > Click into your order > Click on Serial Numbers tab

Please email your orders to the contacts provided below or you can choose to order via IM Online

Please email our team at quoting your Purchase Order Number or Ingram Micro Invoice Number. 
 

Please call your account manager or reach out to our sales team. 

Please call your account manager or reach out to our sales team. 

Please call your account manager or reach out to our sales team. 

All stock availability is listed on IM Online, if you can't find what you're looking for please contact your Account Manager or reach out to our sales team. 

Please contact our Cloud Sales Team. 

Please call your account manager or reach out to our sales team. 

Please email us your quote number, and we will refresh it for you or make the changes you outline. 

Please send through the details of your opportunity with full end user details to quotes@ingrammicro.com.au and we will aim to assist you.